8k8 Privacy Policy – How We Collect, Use, and Protect Your Personal Data

When you register and use 8k8, we collect personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address provided during registration. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity to help us maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to help resolve any follow-up queries. We may also collect identity verification documents such as a government-issued ID when required for compliance purposes. All information collected is limited to what is necessary for the purposes described in this policy.

The personalinformation we collect is used solely for the purposes of operating your 8k8 account and delivering the services you have requested. We use your registration details to verify your identity, process your transactions, and communicate important account updates to you. Your transaction history and payment information are used to facilitate deposits and withdrawals in Philippine pesos and to detect any unusual or potentially fraudulent activity on your account. Technical data such as your IP address and device information helps us maintain the security and stability of the platform and investigate any reported issues. We may use your contact details to send you service-related notifications, such as confirmation of withdrawals or changes to your account settings — we do not send unsolicited marketing messages without your consent. Aggregated and anonymised usage data may be used internally to improve platform performance, but this data cannot be used to identify you personally. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

8k8 does not share your personal information with third parties except where it is necessary to deliver our services or where we are required to do so by law. We work with trusted service providers — such as payment processors and identity verification partners — who may access your data only to the extent needed to perform their specific function, and who are contractually bound to keep your information confidential. In cases where Philippine law or a competent regulatory authority requires us to disclose member information, we will comply with that legal obligation. We may also share information within our corporate group for internal compliance, fraud prevention, and operational purposes, subject to the same data protection standards described in this policy. We will never share your personal data with unrelated third parties for advertising or profiling purposes. If a change in our business structure — such as a merger or acquisition — results in your data being transferred to a new entity, you will be notified in advance and your rights under this policy will continue to apply. Any third-party links that may appear on our platform lead only to pages within the 8k8 site, and we are not responsible for the privacy practices of any external websites.

Your personal data is stored on secure servers protected by industry-standard encryption and access controls, and we take reasonable technical and organisational measures to prevent unauthorised access, disclosure, or loss. Access to your personal information within 8k8 is restricted to staff and systems that require it to perform their specific role, and all personnel with access to member data are subject to confidentiality obligations. We retain your personal information for as long as your account remains active and for such additional period as may be required by applicable Philippine law or regulation. When your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention procedures. While we take all reasonable steps to protect your information, no online platform can guarantee absolute security, and you are also responsible for keeping your account login credentials confidential. If you suspect that your account has been accessed without your authorisation, you should contact our support team immediately so that we can take appropriate action. For guidance on keeping your account secure, the FAQ section provides practical tips for members.

As a member based in the Philippines, you have rights over your personal data under applicable data protection law, including the right to access, correct, and request deletion of your personal information held by 8k8. You may request a copy of the personal data we hold about you at any time by contacting our support team, and we will respond within a reasonable timeframe in accordance with our legal obligations. If any of your personal information is inaccurate or out of date, you can update it directly through your account dashboard or by contacting support. You have the right to withdraw your consent to certain uses of your data — for example, opting out of non-essential communications — without affecting the lawfulness of processing that took place before your withdrawal. If you wish to close your account and request deletion of your personal data, we will action that request subject to any retention obligations imposed by law or regulation. We will not discriminate against you or restrict your access to our services because you have exercised your data rights. If you have a concern about how your data has been handled, you may raise it with our support team or with the relevant data protection authority in the Philippines.

8k8 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core functions such as keeping you logged in during your session and remembering your preferences — these cannot be disabled without affecting platform functionality. We may also use analytical cookies to understand how members navigate the platform, which helps us identify areas for improvement; this data is aggregated and does not identify you personally. We do not use third-party advertising cookies or share cookie data with external advertising networks. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect how some features of the platform work. By continuing to use 8k8 after being informed of our cookie use, you consent to the use of essential and analytical cookies as described in this policy. For more information about how cookies work and how to manage them, most modern browsers include a built-in help section with step-by-step guidance.

8k8 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, the updated policy will be published on this page with a revised effective date, and we will notify registered members through their account contact details where the changes are significant. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. Continued use of the 8k8 platform after an updated policy has been published constitutes your acceptance of the revised terms. If you disagree with any changes to this policy, you should stop using the platform and may request account closure in accordance with the process described in Section 5 above. Previous versions of this policy are available on request from our support team. If you have any questions about this Privacy Policy or how your data is used, the FAQ section is a good starting point for common queries.